Yaxkin Spa
Mexico's Best Mayan Holistic Eco-Spa Wellness Destination in Chichen Itza, Yucatan.
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Yaxkin Spa Policies


Hours

Yaxkin Spa Mayan Healing Ritual Services:
✦ Your spa appointments will be scheduled for Monday-Sunday starting from 9:00 AM with
   the last appointment starting at 8:30 PM.
✦ All spa appointments are subject to availability; reservations are highly recommended, 
   but walk-ins are welcome as availability allows.
✦ Extended spa hours are available by special appointment only.  

Checking In

✦ We recommend that you arrive 5-10 minutes prior to your Yaxkin Spa appointment.
✦ All Yaxkin Spa guests must check-in at the Hacienda Chichen Resort's reception, 
   regardless of already being a guest at the hotel.
✦ Yaxkin Spa guests are offered complimentary parking during their spa services.
✦ Upon checking in, you will be escorted to Yaxkin Spa for your appointment.

Lateness & Cancellation

✦ Clients are given a grace period of 15 minutes to arrive to their spa appointment.
✦ Any tardiness outside this grace period, puts your appointment at risk of needing 
   rescheduling as dictated by availability.
✦ If you know you will need to reschedule your appointment, due to tardiness, please 
   contact the Hacienda Chichen Resort's reception to reschedule as soon as possible in order to 
   avoid a No Show charge.
✦ Please notify the Spa six (6) hours prior to your scheduled appointment, if you will not
   be able to keep your appointment in order to avoid a 100% No Show charge.

Your Health Condition

✦ It is your responsibility to inform the receptionist who checks you in of any medical
   conditions, pregnancy, allergies, or injuries you may have had or are currently 
   experiencing.
✦ This allows our staff to recommend the most useful and safest spa treatment for you.
✦ Depending on your health condition, the Maya healer may customize any of our 
   available spa services to suite your individual needs.

Your Personal Belongings

✦ For your comfort, we request you have no makeup applied and that you bring no 
   valuables nor jewelry with you to your spa appointment.
✦ The Hacienda Chichen Resort offers Yaxkin Spa guests the use of the hotel's main safe.  
    We recommend you place your valuables (wallet, jewelry, passport, et. al.) in this safe 
    during checking in for your Yaxkin Spa appointment.  If you are already a guest staying 
    at the Hacienda Chichen Resort, you may also have an individual safe in your guest
    suite at your disposal.
✦ At Yaxkin Spa, you will be provided spa footwear and pareo/sarong.

Prices 

✦ Please call or contact us to check our Spa Service prices.
✦ A 15% service charge will be added to your final bill for each spa service.
✦ All spa services must be pre-paid prior to service.

Reservations

✦ Please use this page to Contact us for your Yaxkin Spa Appointment.
Yaxkin Spa Maya Holistic Healing and Wellness Center in Chichen Itza, Yucatan, Mexico.
A  CERTIFIED  MAYAN  HOLISTIC  WELLNESS  CENTER  AND  ECO-SPA
Zona Hotelera de Chichen Itza
KM.120 Carretera Libre 180 Merida-Valladolid, 
C.P. 97751
Chichen Itza, Yucatan, Mexico

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USA & Canada Toll Free:               1-877-631-4005                                                 Local Phone:                  +52-999-920-8407
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